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About Us

Thank you for choosing to visit our online DVD shop.

froghopperDVDs is based in Wiltshire, UK and has been selling a wide range of DVD documentaries in the UK since 2004.

  • We are passionate about high-quality wildlife and nature films and we specialise in rare & hard-to-find titles.
  • Many of the close-up wildlife films that we sell have been produced for National Geographic TM and the Discovery Channel TM.  Please note that we are not associated with these organisations.
  • We are not agents or distributors for either of the above and are a small, totally independent, UK-based operation. Our stock levels are modest and many of the DVDs we sell are in very limited supply.
  • All our DVDs are available for shipment worldwide - we have successfully shipped our DVDs to customers around the globe - from Belgium to Brazil, from Manchester to Mexico and from Norway to New Zealand - we are happy to send your DVDs to almost any address you specify.
  • Some of the DVDs we sell are available in the UK exclusively from us.
  • We only sell genuine DVDs - every DVD we sell is original and we never sell (or buy!) any bootlegs, fakes or illegally copied discs.
  • We deal fairly with our customers and suppliers and apply the highest standards of integrity and business ethics. We also 'put something back' by donating 10% of our profit to charity every year. 


Why should you take our word for it? How can you know that we will do what we say we do?

By looking at what other customers say about us!
We have been selling DVDs online since 2004 and have built up a loyal following, with many repeat customers.
Many of our sales have been through Amazon and eBay - please check out the feedback comments from 1000’s of satisfied customers here and here.

Here are some testimonials from satisfied website customers:       

"I just wanted to say a big thank you for the DVD which arrived by post yesterday. The service I received from Froghopper DVDs was extremely friendly, courteous and efficient and I will certainly be ordering more DVDs from you in the not too distant future!" (Liz, Cheshire, UK)

"Received the DVD yesterday and I must say am very impressed with your service. DVD was well packed, arrived very quickly. In this day and age a little bit of courtesy and the personal touch goes a long way with me and deserves to be praised so, Well done!" (Lyn, Godalming, UK)

"Thankyou so much for your helpful advice, which goes well beyond the level of customer service that I would expect. Do you have a manager to whom I could write to give some feedback about how helpful you have been? I find people are all too willing to complain, but reticent about offering praise where it is due." (Jan, New South Wales, Australia)

"I have been so impressed with your company's follow up and the way in which you have addressed my issue. Please pass this feedback on to those whom it may concern." (Andrew, Lusaka, Zambia)


Our promise

We promise to give you the best service possible and we will do whatever is reasonable to resolve a misunderstanding or problem.
We are honest and ethical traders and we will treat you in the way that we would expect to be treated ourselves.

Sometimes things go wrong, despite our best intentions.  Don't delay in telling us if something is wrong, even if you think you can put it right without bothering us. We WANT to be bothered - that's what you are paying for.

If you are in any way unhappy with your purchase or the delivery, please take a moment to let us know and give us a chance to put things right.  We will do our very best to ensure you are happy and will want to buy from us again in the future.


Credits

We gratefully acknowledge OpenCart, the open-source shopping cart solution used for this website, and the help of members of the OpenCart community.
Our website is based on a free template designed and kindly shared by NWISG and hosted by BigWetFish, who provide one of the UK's most helpful and  professional hosting services.


Registered trademarks

National Geographic, National Geographic Channel and the Yellow Border are trademarks of the National Geographic Society. 
Discovery and Discovery Channel are trademarks of Discovery Communications, Inc.
Natural Killers is a Trade Name of International Masters Publishers Ltd (IMP).